An Overview of Distance Selling and Online Trading
The term ‘distance selling’ covers selling goods and services by mail order, online, via the phone or on digital TV.
For this kind of business, two types of consumer laws need to be adhered to:
- Regular consumer protection laws that apply to those who sell goods to private consumers rather than just to other businesses. These laws have to be adhered to no matter what method is used to sell and deliver the goods and services. For more guidance about this set of laws, see our Sale of Goods and Services section.
- Consumer protection laws that only apply to goods and services sold using distance selling techniques.
For more information about online trading and distance selling, contact the Hylton Potts legal team. You can do so via email or by calling us on 0207 381 8111.